24 Hours Cab respects the privacy of your personal information and, as such, makes every effort to ensure your information is protected and remains private. As the owner and operator of our Service, website at 24 Hours Cab (the “Website”) and our mobile applications, together hereafter referred to in this Privacy Policy as “24 Hours Cab”, “us”, “our” or “we”, we have provided this Privacy Policy to explain how we collect, use, share and protect information about the users of our Service (hereafter referred to as “user”, “you” or “your”).
We will not use or share your personal information with anyone except as described in this Privacy Policy.
This Privacy Policy, which is part of and linked to the 24 Hours Cab Terms of Services Agreement, will inform you about the types of personal data we collect, the purposes for which we use the data, the ways in which the data is handled and your rights with regard to your personal data.
By using our Services, you acknowledge that you have read and agree to this Privacy Policy and provide explicit consent at the time of your registration for your account, and by accessing or using our Services, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information as described in this Privacy Policy and our Terms of Service. If you do not, or no longer, agree with or consent to this Privacy Policy and our Terms of Service you may not access or use our Services.
For the purpose of this Privacy Policy the data controller of personal data is 24 Hours Cab and can be reached at booking@24hourscab.com. Data controller means the natural or legal person who determines the purposes for which, and the manner in which, any personal information are, or are to be, processed.
For purposes of this Privacy Policy, “Your Information” or “Personal Data” means information about you, which may be of a confidential or sensitive nature and may include personally identifiable information (“PII”) and/or financial information.
24 Hours Cab collects information about you when you use our Website or App to access our cab booking and travel services, and through other interactions and communications you have with us.
We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by sending you a notice to your registered email address and by posting the revised Privacy Policy on the Site. Those changes will go into effect on the “Last updated” date shown at the end of this Privacy Policy. By continuing to use the Site or Services, you consent to the revised Privacy Policy.
We collect and store the data that we need to run the service including the information you provide to sign up, booking details, and information about how you use the service. Children (under 13 years old) are not allowed to sign up and so we don’t collect information from them.
Our Services are intended for users who have attained the age of majority where they reside (18 years of age or older in most jurisdictions). Furthermore, we do not knowingly collect personally identifiable information from persons under the age of 13. If you have reason to believe that we may have accidentally received information from a child under the protected age, please contact us immediately so we can delete such information.
We collect information you provide directly to us, such as when you request information, create or modify your personal account, request cab booking services, contact customer support, make a payment, or otherwise communicate with us. This information may include: name, e-mail address, phone number, pick-up/drop-off locations, or any other personal information you choose to provide.
We collect information about your activity on our services, for instance how you use them (e.g., date and time you booked a ride, searches, clicks, and pages shown to you). The following are situations in which you may provide Your Information to us:
We also automatically collect information via the Website through Cookies and Web Beacons to better understand how our Services are used and to customize your experience.
We use cookies to help us know that you are logged on, provide you with features based on your preferences, understand when you are interacting with our Services, and compile usage statistics. You can control the use of cookies at your individual browser level.
We protect your information using commercially reasonable technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration, such as firewalls and data encryption.
We use secure payment gateways to manage payment processing. We do not store any of your sensitive credit/debit card financial information directly on our servers.
Our primary purpose in collecting, holding, using and disclosing your information is to provide you with a safe, smooth, efficient, and customized cab booking experience. We will use this information to:
We will never sell your personal information to a third party. We may share your information only with trusted service providers (such as verified drivers or payment processors) necessary to fulfill your ride requests, or when required by law enforcement authorities.
You can ask us at any time to:
You may correct your account information at any time or email us at booking@24hourscab.com or call our helpline at +91-9265272955 for assistance.